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Netsmart Resource Center

myUnity

Netsmart recommends you verify that all end-user devices meet the minimum requirements for Netsmart myUnity.

Requirements for myUnity

 

Minimum

Recommended

Processor

1 gigahertz (GHz) or faster

2 gigahertz (GHz) or faster

Memory

8 GB Memory or greater

16 GB Memory or greater

Storage

1GB or greater (This is in addition to base OS and other application requirements)

2GB or greater (This is in addition to base OS and other application requirements)

OS

Windows 10, Windows 11
 

macOS 12 Monterey

 

iOS (Current Version minus 1)

 

Android (Current Version minus 1)

Windows 10, Windows 11
 

macOS 13 Ventura

 

iOS (Current Version)

 

Android (Current Version)

Display

Wide XGA or higher (1366 x 768 pixels)

Full HD or higher (1920 x 1080 pixels)

Mouse

Standard mouse, trackpad, or other compatible pointing device

Standard mouse, trackpad, or other compatible pointing device

Network

50 kbs per Concurrent user

 

Latency below 50ms

 

Jitter below 2ms

60 kbs+ per Concurrent User

 

Latency below 40ms

 

Jitter below 2ms

Browser

Chrome (Latest Official Release minus 2)

 

MS Edge (Latest Official Release minus 2)

 

Safari (Clinical, Touchscreen)

Chrome (Latest Official Release)

 

MS Edge (Latest Official Release)

 

Safari (Clinical, Touchscreen)

Device

PC:  Models meeting the above specifications

 

Android:  Models meeting the above specifications

 

iPad:  iPad Pro 2021 5th gen+, iPad Air 2022 5th gen+, iPad 10.2 2021 9th gen+

Note: Android or iOS mobile device is required to capture GPS location information for EVV.

myUnity Mobile (offline capable) requires an Android or iOS mobile device.

PC:  Models meeting the above specifications

 

Android:  Models meeting the above specifications

 

iPad:  iPad Pro 2021 5th gen+, iPad Air 2022 5th gen+, iPad 10.2 2021 9th gen+

Note: Android or iOS mobile device is required to capture GPS location information for EVV.

myUnity Mobile (offline capable) requires an Android or iOS mobile device.

All product specifications are guidelines based on a standard demand of the application only. A multi-tasking computer system would include core OS requirements, other applications and processes, and the variability of usage and setup of myUnity. These will need to be considered for the final specifications desired for optimal performance.